Make trusted knowledge easier to find
Test an assistant against a defined collection of information.
People repeat the same questions because useful answers are buried across approved documents.
A useful finish line.
Your project would be scoped around a result you can review and accept. Depending on the assessment, that may include:
- A bounded knowledge-assistant pilot
- Answers linked to source information
- A quality review and clear fallback
Evaluate answer accuracy, source relevance and appropriate “I do not know” responses.
Start with the right conditions.
Teams with useful source material, permission to use it and recurring questions.
What to understand first
An assistant can misunderstand or miss information. It needs evaluation, ownership and a route to a person.
Access, responsibilities, timing and price are agreed before implementation. A separate assessment is useful only when there is meaningful uncertainty.
Picture the work.
An internal team tests whether an assistant can answer common process questions with the relevant source attached.
This is an exploratory capability to assess for fit and competence. The example is a proposed use case, not a completed project.
How we present experienceA useful next step
Let’s define a useful result.
Start with your situation. Scope and fit come before a commitment.